Simple pricing. Powerful possibilities.

1.1 Rise Home is a digital platform designed to connect people and businesses involved in the real-estate, home-construction and home-services ecosystem.

1.2 The platform may enable users to discover, compare, communicate with and engage with properties, property sellers, builders, real-estate projects, brokers, material suppliers, products, workers, service providers, home-loan information, investment opportunities, partnership opportunities, affiliates, referral services and other home-related products or services introduced by Rise Home.

1.3 Rise Home provides platform technology, marketplace infrastructure, discovery services, connection services and related platform capabilities.

1.4 Depending on the service, Rise Home may facilitate listing and discovery, enquiries, contact or lead access, communication, payments, subscriptions, promotional services, Featured placement, Premium services, advertising and transaction-related workflows.

1.5 Unless expressly stated otherwise for a particular service, Rise Home is not the owner, seller, builder, broker, supplier, worker, lender, investor or other provider represented on the platform.

1.6 Builders, Sellers, Brokers, Material Suppliers, Workers, Investors, Affiliates and other commercial participants may operate independently on Rise Home. Their prices, availability, products, property information, services, qualifications, claims, offers, business terms and delivery commitments remain their responsibility unless Rise Home expressly assumes responsibility for a particular service.

1.7 Rise Home aims to provide useful, accurate and current information. However, information supplied by third parties may change, be incomplete or contain errors. Users should independently verify material information before making financial, property, construction, employment, investment or other important decisions.

1.8 Rise Home does not guarantee that a listing, enquiry, lead, contact, subscription, Featured placement, Premium service, advertising campaign or other platform activity will result in a sale, purchase, employment, investment return, loan approval, transaction, profit or other commercial outcome.

1.9 Paid services provide the stated platform service or access. They do not guarantee results, including leads, enquiries, sales, purchases, approvals, rankings, visibility outcomes, conversions, revenue or return on investment.

1.10 By accessing or using Rise Home, creating an account, submitting a listing, purchasing a service, subscribing to a plan, making an enquiry or otherwise using the platform, the user agrees to comply with these Terms of Use and applicable Rise Home policies.

2.1 Users must be legally permitted to use Rise Home and to enter into any activity they conduct through the platform.

2.2 Users must create and use accounts for legitimate purposes only. Deceptive, abusive, fraudulent or manipulative account creation is prohibited.

2.3 Users are responsible for providing truthful, accurate, current and complete information when creating an account, submitting information, creating listings, making enquiries or using Rise Home services.

2.4 Users are responsible for maintaining the confidentiality and security of their account credentials and for activity conducted through their accounts, subject to applicable law.

2.5 Users must honestly represent their role, identity, business, authority and relationship to any listing, service, product, property or opportunity on the platform.

2.6 Users must not falsely represent another person, business, professional role, organization, property owner, builder, supplier, worker, broker, investor, affiliate or other participant.

2.7 Rise Home may require verification depending on the user role, listing, service, commercial activity, payment activity, risk level or applicable legal requirement.

2.8 Rise Home may restrict, suspend or terminate abusive, fraudulent, misleading, unauthorized or harmful accounts to protect users, marketplace participants and the platform ecosystem.

2.9 Free accounts and free access remain free where the applicable role's approved free model allows it. Free access does not mean unlimited access to every feature, service or commercial capability.

2.10 Users must comply with these Terms, applicable policies, applicable law and reasonable platform instructions connected with account use.

3.1 The person or business creating a listing is responsible for the accuracy, legality, completeness and current status of that listing.

3.2 Listings may include properties, projects, products, services, worker profiles, investment opportunities, partnership opportunities, advertisements and other marketplace content.

3.3 Listings must not contain false, misleading, materially incomplete, outdated or intentionally deceptive information.

3.4 Listing owners should update, correct or remove listings when important information changes, including availability, price, status, stock, service availability, project information, ownership information or other material details.

3.5 Duplicate listings, fake listings, manipulative listings, misleading titles, keyword stuffing, artificial enquiries, fake engagement and manipulation of reviews or ratings are prohibited.

3.6 Listings and platform content must not contain illegal, fraudulent, threatening, abusive, harassing, defamatory, infringing, malicious, spam-related or otherwise prohibited content.

3.7 Users must not intentionally use Rise Home systems to bypass applicable contact or lead charges, subscription restrictions, VAS rules, payment requirements, security controls, technical limits or legitimate platform controls.

3.8 Reviews, ratings and other user content must be genuine and must not be fabricated, paid for in a misleading manner, created for transactions that never occurred or used to manipulate competitors or marketplace outcomes.

3.9 Rise Home may review listings, request corrections, restrict visibility, remove content, suspend listings, reject prohibited content or take action against accounts where reasonably necessary under these Terms, applicable policies or applicable law.

3.10 Payment for Featured, Premium, Advertising or any other paid service does not guarantee approval of content and does not exempt a listing, account, business or user from Rise Home marketplace rules, verification requirements or applicable law.

4.1 A user may submit an enquiry about a property, builder, project, material, product, broker listing, worker, service, investment opportunity or other applicable Rise Home listing.

4.2 An enquiry is a request for information or communication. It does not automatically create a contract, purchase, booking, employment relationship, investment relationship or transaction.

4.3 Rise Home may provide different levels of enquiry information depending on user permissions, account type, subscription, applicable VAS, lead/contact purchase, privacy settings and platform rules.

4.4 Where Rise Home charges for access to a lead or contact, the applicable fee provides access to the information or functionality expressly described by Rise Home. It does not guarantee a response, conversion, sale, purchase, financial qualification or completed transaction.

4.5 Where Rise Home defines a commercial event as a single qualified lead/contact unlock, the platform should not unintentionally charge the participant twice for the same defined access event.

4.6 Users may communicate through Rise Home's supported communication tools. Communication must be lawful, relevant, respectful and connected to legitimate platform use.

4.7 Users must not use Rise Home communications for spam, harassment, threats, fraud, unsolicited bulk messages, illegal activity, malicious links or code, or abuse of another user's personal information.

4.8 Contact information obtained through an enquiry, lead access, paid contact unlock, transaction or professional interaction must be handled responsibly and must not be sold, publicly published, improperly redistributed, scraped or added to unrelated marketing databases without appropriate lawful basis or consent.

4.9 Users may decline communication, stop responding, block or report another user where supported, or withdraw from a conversation where appropriate. A user's refusal to communicate must be respected.

4.10 Rise Home may process or review relevant communication and activity information where legally permitted and reasonably necessary for safety, fraud prevention, abuse prevention, dispute handling, security or platform integrity, in accordance with its Privacy Policy and applicable law.

4.11 Legitimate off-platform business is not prohibited. However, intentional manipulation, exploitation or circumvention of Rise Home's paid access controls, security controls or platform systems is prohibited.

5.1 Rise Home may provide certain services and platform capabilities without charge according to each role's approved free model.

5.2 A service being free does not mean every feature, limit, commercial capability or related service for that role is free or unlimited.

5.3 Rise Home may offer subscription plans that provide additional platform capabilities such as listings, products, contact or lead access, analytics, enquiry management, business tools, promotional capabilities or other features stated for that plan.

5.4 A subscription provides access to the capabilities included in that subscription. It does not guarantee leads, enquiries, sales, purchases, employment, investment returns or any other commercial outcome.

5.5 Pricing, billing period, included capabilities, applicable limits, applicable taxes and renewal terms where applicable should be disclosed before purchase.

5.6 No user should be charged a subscription fee without the applicable purchase or confirmation process.

5.7 Applicable taxes may be added to displayed prices where required and should be communicated before payment where applicable.

5.8 Where a subscription is recurring, the applicable billing frequency, renewal terms and amount will be disclosed before the user confirms the subscription.

5.9 Upgrade, downgrade, renewal, cancellation, unused-period treatment, credits and refunds may be governed by applicable subscription terms and the Refund & Cancellation Policy.

5.10 Some Rise Home services may be charged separately from subscriptions, including lead/contact access, opportunity posting, Featured placement, Premium services, Advertising and other VAS.

5.11 Featured, Premium and Advertising remain separate revenue streams unless a particular subscription expressly includes a stated promotional benefit.

5.12 Where a role has a pay-per-contact or pay-per-lead model, the applicable fee will be displayed before the user confirms the charge.

5.13 Material Supplier transaction or service charges may apply to qualifying transactions where applicable and will be governed by applicable commercial terms.

5.14 Investor posting and qualified-lead charges may exist as separate pay-per-use services and do not require an Investor subscription unless separately stated.

5.15 Rise Home may use third-party payment service providers or gateways. Payment may be subject to gateway processing, authentication, banking availability, network availability, authorization and fraud or security checks.

5.16 A payment attempt being initiated does not necessarily mean that payment has successfully completed.

5.17 If a payment fails, is declined, remains pending, is reversed or is refunded, the corresponding service or access may not be activated, may be restricted or may be adjusted according to applicable payment and refund rules.

5.18 Rise Home may maintain records relating to subscriptions, purchases, invoices, payments, refunds and transaction references, subject to applicable law and the Privacy Policy.

5.19 Rise Home may update pricing, plans, limits, features and commercial terms from time to time with appropriate notice.

5.20 Rise Home does not require a user to purchase a subscription merely to create an account or access features that are expressly provided as free. Where a specific capability requires payment, Rise Home should identify that requirement before access or purchase.

6.1 Featured, Premium and Advertising services are separate commercial services from Rise Home subscriptions unless a particular subscription expressly includes a stated promotional benefit.

6.2 The commercial model remains: subscription equals capability, Featured equals visibility, Premium equals enhanced service, and Advertising equals promotional reach.

6.3 Rise Home may offer Featured placement for eligible properties, builder projects, products or other approved listings. Featured placement may provide additional visibility or promotional positioning within designated areas of Rise Home.

6.4 Featured placement does not guarantee a particular ranking, number of views, enquiries, leads, sales, transactions or other commercial result.

6.5 Rise Home may define the placement location, duration, eligibility, price, available inventory and display format for each Featured service.

6.6 Premium services may provide enhanced commercial or platform services beyond ordinary listing visibility, including enhanced presentation, promotional treatment, business tools, priority service features, additional exposure or other specifically described benefits.

6.7 Premium entitlements should be specified when the particular Premium service is offered.

6.8 Rise Home may offer advertising opportunities on the Rise Home website, mobile application, designated platform sections or other approved Rise Home digital properties.

6.9 Advertising purchases should disclose relevant start date, duration, placement, format, price and limitations before purchase or confirmation.

6.10 Promotional services do not guarantee impressions, clicks, enquiries, leads, conversions, sales, bookings, customers, revenue or return on investment.

6.11 Payment does not automatically require Rise Home to publish promotional content. Promotional content remains subject to Rise Home content, marketplace, legal, technical and quality requirements.

6.12 Rise Home may reject, request correction, pause, remove or restrict promotional content that does not meet applicable requirements.

6.13 A Featured, Premium or Advertising purchase does not exempt a listing, account or business from these Terms, verification requirements, marketplace rules or applicable law.

6.14 Promotional inventory and placement are subject to availability, category restrictions, geographic availability, campaign availability, duration and technical specifications.

6.15 Advertisers and customers are responsible for ensuring that promotional materials supplied to Rise Home are accurate, lawful, authorized, non-infringing and not misleading.

6.16 Featured or Premium placement does not guarantee permanent, exclusive or fixed positioning unless the purchased service expressly states otherwise.

6.17 Rise Home may change prices, packages, availability, duration, placement options and commercial terms for Featured, Premium, Advertising and other promotional services from time to time, including with short notice for future purchases, subject to applicable law.

6.18 The price applicable to a new purchase will be the price displayed and accepted by the customer at the time of purchase.

6.19 For an already-paid campaign, the confirmed price and agreed service period should be respected, unless the customer requests a change or the service must be modified for legal, security, technical or other exceptional reasons, subject to applicable law.

6.20 Subscription, Lead/Contact, Featured, Premium and Advertising remain distinct commercial models.

7.1 Paid services must clearly disclose applicable purchase terms before confirmation.

7.2 Subscription cancellation generally prevents future renewal where recurring billing applies.

7.3 Cancellation does not automatically terminate the current paid period unless applicable terms or law provide otherwise.

7.4 Pay-per-use services are not automatically refundable merely because the expected commercial result did not occur.

7.5 Invalid or unusable leads or contacts may qualify for review under applicable Lead/Contact VAS Rules or refund policies.

7.6 Duplicate charges should be investigated and appropriately resolved.

7.7 Featured, Premium and Advertising refunds depend on the specific service, campaign status, delivery status and applicable policy.

7.8 Rise Home service failures may qualify for refund, credit, replacement or extension where appropriate under applicable policy and law.

7.9 Pending, failed or reversed payment transactions are handled according to transaction status and applicable payment rules.

7.10 Users retain rights available under applicable law for payment disputes.

7.11 Fraudulent refund requests, abusive chargebacks or payment-dispute misuse may result in account restrictions or other appropriate action.

7.12 Clear pricing errors may be corrected fairly and according to applicable law.

7.13 Commercial results are not guaranteed, and failure to achieve them does not by itself create a refund entitlement.

8.1 Rise Home may provide verification features for selected users, businesses, listings, projects, products, services, opportunities or other platform activities.

8.2 Verification requirements may differ depending on role, service, risk level, listing type, transaction value, safety considerations, platform requirements or applicable law.

8.3 A Rise Home verification status indicates that specified information or documentation has been reviewed according to the applicable verification process. It does not guarantee the person's conduct, financial position, quality of service, future performance, property ownership, product quality, transaction outcome or other activity.

8.4 Where verification is required or offered, Rise Home may request appropriate information or documents reasonably required for the applicable verification process.

8.5 Requested information may include identity information, business information, registration information, tax or business documents, property-related documents, professional information, bank or payment information and other information reasonably required for the particular verification process.

8.6 Rise Home may introduce additional identity, KYC or verification requirements for Workers or other ecosystem participants in future updates where appropriate.

8.7 Rise Home may introduce different verification levels, categories or indicators where useful for platform trust and safety.

8.8 Users must provide genuine information and documents when verification is requested.

8.9 Users must not submit forged documents, use another person's documents, manipulate verification, misrepresent ownership or impersonate another person or business.

8.10 Fraudulent or manipulated verification attempts may result in account restrictions, removal of verification status, suspension or termination.

8.11 Verification may be reviewed, suspended, removed or made subject to re-verification.

8.12 A verified status applies only to the account, business, listing, project, product, opportunity or service actually covered by the applicable verification process.

8.13 Verification of one account, listing, project or product does not automatically verify all related accounts, listings, projects or products unless the applicable verification process expressly covers them.

8.14 Rise Home may use verification providers, payment providers, identity services, business-information services or other authorized service providers where appropriate, subject to applicable law and the Privacy Policy.

8.15 Verification information will be handled according to the Privacy Policy and applicable data-protection requirements.

8.16 Rise Home may refuse verification where information is incomplete, inconsistent, unverifiable, suspicious, non-compliant or otherwise unsuitable under applicable policy.

8.17 Rise Home may display verification status, labels or indicators where appropriate.

8.18 Verification status may change if the underlying information changes, expires, is disputed or is later found to be inaccurate.

8.19 Verification supports trust but does not replace user due diligence.

8.20 Rise Home may update verification processes as the platform, law, safety requirements and trust systems evolve.

9.1 Rise Home, its platform, website, application, design, interface, brand elements, logos, text, graphics, software, databases, workflows and other original materials may be protected by intellectual property and other rights.

9.2 Nothing in these Terms transfers ownership of Rise Home intellectual property to any user.

9.3 Users may access and use Rise Home only for legitimate platform purposes and in accordance with these Terms and applicable policies.

9.4 Users must not copy, reproduce, modify, distribute, scrape, reverse engineer, misuse or exploit Rise Home content, data, software, design, branding or platform materials except as permitted by Rise Home or applicable law.

9.5 Users remain responsible for content they submit, upload, publish or transmit through Rise Home, including listings, descriptions, images, documents, logos, reviews, ratings, enquiries, messages, advertisements and promotional materials.

9.6 By submitting user content to Rise Home, the user confirms that they have the rights, permissions and authority necessary to submit and use that content on the platform.

9.7 The user grants Rise Home a limited license to host, store, display, reproduce, process, adapt for technical formatting, promote and otherwise use submitted content as reasonably necessary to operate, provide, secure, improve and promote Rise Home services, subject to applicable law and the Privacy Policy.

9.8 Copyright, Trademark & Intellectual Property Complaints: Rise Home may provide a grievance or reporting mechanism for complaints about alleged copyright, trademark or other intellectual property infringement. A complaint should include information sufficient to identify and evaluate the disputed content. Rise Home may review and take action where appropriate and legally permitted, in compliance with applicable Indian law, including applicable intermediary and grievance-redressal requirements. False or abusive complaints are prohibited. Where appropriate and legally permitted, a response or counter-notice opportunity may be provided. Rise Home may comply with court or government orders where legally applicable.

9.9 Users must not submit content that infringes another person's or entity's copyright, trademark, publicity rights, privacy rights, confidential information or other rights.

9.10 Rise Home may remove or restrict content that is alleged or found to infringe intellectual property or other rights.

9.11 Rise Home may suspend or restrict accounts involved in repeated, serious or abusive infringement activity.

9.12 Users are responsible for ensuring that promotional materials, photos, videos, documents, property images, product images, brand names, business names, logos and other materials they provide are lawful and authorized for use.

9.13 Rise Home may use automated or manual methods to format, resize, compress, moderate, organize, categorize or display user content.

9.14 Rise Home is not required to preserve or display user content indefinitely unless expressly stated by applicable law or policy.

9.15 Users must not use Rise Home to misrepresent ownership, authority, affiliation, licensing, brand association or endorsement.

9.16 Reviews, ratings and opinions submitted by users should reflect genuine experiences or lawful opinions and must not be fabricated or misleading.

9.17 Rise Home may use brand names, trademarks or business names submitted by users for the limited purpose of identifying marketplace participants, listings, products or services on the platform.

9.18 Users must not use Rise Home's name, logos, branding or materials in a manner that suggests unauthorized partnership, endorsement, sponsorship or affiliation.

9.19 Operational details for intellectual-property complaints may be specified in a dedicated Grievance Redressal or IP Complaint Policy.

9.20 This Section does not limit rights, exceptions, remedies or obligations available under applicable law.

10.1 Rise Home may collect and process personal data and other information as reasonably necessary to provide, operate, secure, maintain and improve its website, application and services.

10.2 Information may be collected when users create accounts, submit enquiries, create listings, communicate, purchase services, request verification, participate in promotions, use platform features or contact Rise Home.

10.3 Information collected may include account information, contact details, profile details, role information, listing information, enquiry information, communication information, payment-related information, transaction references, device information and other information reasonably connected with platform use.

10.4 Rise Home will handle personal data according to its Privacy Policy and applicable law.

10.5 Users are responsible for ensuring that personal data or business information they submit is accurate and that they have appropriate authority or lawful basis to submit information relating to another person or business.

10.6 Rise Home may process information to create and manage accounts, provide services, facilitate marketplace interactions, process transactions, maintain security, prevent fraud and abuse, provide customer support, communicate with users and comply with applicable law.

10.7 Where Rise Home provides verification or KYC services, it may collect and process information and documents reasonably necessary for the applicable verification process, subject to the Privacy Policy and applicable law.

10.8 Rise Home may collect and process technical information reasonably necessary to operate, secure, maintain and improve its website, application and services, which may include information about devices, browsers, operating systems, network activity and interactions with the platform, subject to the Privacy Policy and applicable law.

10.9 Rise Home may use cookies and similar technologies for purposes such as authentication, security, preferences, analytics, performance and service functionality, in accordance with its Privacy Policy and applicable law.

10.10 Rise Home may use information for purposes including providing services, operating accounts, facilitating marketplace interactions, processing transactions, maintaining security, preventing fraud and abuse, improving the platform, providing customer support, communicating with users and complying with applicable law.

10.11 Rise Home may share information with service providers, verification providers, payment providers, communication providers, hosting providers, analytics providers, security providers and other authorized providers where reasonably necessary for platform operation and subject to applicable law.

10.12 Rise Home may share or disclose information where required by law, court order, government authority, regulatory obligation, dispute process, security need or other legally permitted basis.

10.13 Public listings, business profiles, promotional content, reviews, ratings and other marketplace information may be visible to other users or the public depending on the service and applicable settings.

10.14 Users must not misuse personal data obtained through Rise Home, including by scraping, selling, publicly publishing, redistributing or using it for unrelated marketing without appropriate lawful basis or consent.

10.15 Rise Home will take reasonable measures to protect personal data and platform information, but no internet-based system can be guaranteed to be completely secure.

10.16 Rise Home may retain information as reasonably necessary for platform operation, legal compliance, dispute resolution, security, fraud prevention, tax/accounting, audit, record-keeping and other legitimate purposes, subject to the Privacy Policy and applicable law.

10.17 Users may have privacy rights under applicable law and may exercise those rights through the mechanisms described in the Privacy Policy or applicable platform process.

10.18 Users should not submit sensitive, confidential or unnecessary personal information unless requested by Rise Home or required for a specific service.

10.19 If a user submits information about another person, the user is responsible for having the authority, consent or lawful basis required to do so.

10.20 Detailed privacy notices, consent mechanisms, data categories, retention periods, user rights and data-protection procedures will be addressed in the Privacy Policy and related policies.

11.1 Rise Home operates as a marketplace and ecosystem platform that facilitates discovery, communication, access, listing, promotional and related platform services.

11.2 Rise Home does not automatically become a party to every transaction, contract, service arrangement, property dealing, employment arrangement, investment arrangement or commercial relationship formed between users or marketplace participants.

11.3 Marketplace participants, including Buyers, Sellers, Builders, Brokers, Material Suppliers, Workers, Investors and Affiliates, may operate independently and are responsible for their own acts, omissions, representations and commitments.

11.4 Users should independently evaluate listings, documents, ownership, title, approvals, quality, pricing, availability, service capability, professional qualifications and commercial terms before making decisions.

11.5 Rise Home may facilitate communication, discovery, enquiry handling, payment workflows, promotional placement, verification or other platform services without assuming responsibility for the underlying third-party transaction unless expressly stated.

11.6 Rise Home does not guarantee that any user, listing, property, project, product, service, worker, supplier, broker, builder, seller, investor, affiliate or other participant will meet another user's expectations.

11.7 Rise Home does not guarantee ownership, title, possession, legal approvals, completion status, product quality, service quality, worker conduct, supplier reliability, investment returns, loan approval or transaction completion unless expressly stated for a specific service.

11.8 Any agreement, negotiation, payment, delivery, site visit, work order, property transaction, material purchase, investment discussion or other arrangement between users or participants is primarily between those parties, unless Rise Home expressly states otherwise.

11.9 Users are responsible for complying with applicable laws, permissions, professional obligations, tax obligations, licensing requirements and regulatory requirements connected with their role and activities.

11.10 Rise Home may provide tools, workflows or information to support transactions, but such support does not by itself make Rise Home responsible for the underlying transaction.

11.11 Rise Home may display third-party information supplied by users, businesses, service providers or external sources. Such information may change and should be independently verified where material.

11.12 Rise Home may moderate, verify, restrict or remove content, but does not promise that every listing, participant, communication or transaction will be manually reviewed.

11.13 Users should exercise caution before sharing money, documents, personal information, property papers, identity information, bank details or other sensitive information with other users or participants.

11.14 Users should use appropriate written agreements, receipts, invoices, confirmations and legal documentation for transactions where appropriate.

11.15 Rise Home may assist with complaints or disputes where platform mechanisms are available, but such assistance does not make Rise Home a party to the underlying transaction.

11.16 Third-party services, links, payment providers, lenders, verification providers, logistics providers or other external services may be subject to their own terms and policies.

11.17 Rise Home is not responsible for third-party websites, services or providers except to the extent required by applicable law or expressly stated by Rise Home.

11.18 Platform visibility, search position, Featured placement, Premium services and advertising are platform services and do not guarantee transaction outcomes.

11.19 Nothing in this Section is intended to exclude obligations that Rise Home cannot lawfully exclude under applicable law.

11.20 Rise Home will seek to maintain a trustworthy platform while preserving the responsibility of independent participants for their own conduct, offerings and transactions.

12.1 Rise Home aims to provide reliable and continuous access to its website, application and services, but availability may occasionally be affected by maintenance, upgrades, technical issues, security events, third-party service interruptions, network conditions or circumstances beyond Rise Home's reasonable control.

12.2 Rise Home may perform scheduled or emergency maintenance, upgrades, updates, configuration changes and other technical work that may temporarily affect access to the platform or particular services.

12.3 Rise Home may modify, improve, add, remove, replace or discontinue features, functionality, interfaces, services or other parts of the platform from time to time. Where required, appropriate notice will be provided.

12.4 Rise Home may implement technical and organizational security measures designed to protect the platform, accounts, information and services from unauthorized access, misuse, fraud, malicious activity and other security threats. Security measures may evolve as technology and threats change.

12.5 While Rise Home takes reasonable measures to protect its platform and information, no internet-based system can be guaranteed to be completely secure or free from every possible security risk.

12.6 Rise Home may experience technical errors, bugs, interruptions, delays or temporary failures. Rise Home may investigate and take reasonable steps to correct such issues when identified.

12.7 Rise Home may temporarily restrict, suspend or modify access to accounts, listings, features or services where reasonably necessary to address security threats, fraud, abuse, technical emergencies, legal requirements or risks to users or the platform.

12.8 Rise Home may depend on third-party infrastructure and services, including hosting, cloud, payment, communications, verification, security, analytics and other technology providers. Service interruptions or failures affecting such providers may affect Rise Home services.

12.9 Access to Rise Home may be affected by internet connectivity, telecommunications networks, device limitations, browser compatibility, regional network conditions or other factors outside Rise Home's direct control.

12.10 Users are responsible for maintaining the confidentiality of their account credentials and for taking reasonable steps to protect their accounts and devices from unauthorized access. Users should promptly notify Rise Home if they reasonably suspect unauthorized access or misuse of their account.

12.11 Users must not attempt to interfere with, disrupt, damage, overload or gain unauthorized access to Rise Home's systems, networks, accounts, databases or security mechanisms. This includes attempts to bypass technical restrictions or access controls.

12.12 Users must not use automated systems, bots, crawlers, scrapers or similar technologies to access, collect, copy or reproduce Rise Home content or platform data in a manner that is unauthorized, excessive, disruptive or contrary to Rise Home's policies or applicable law.

12.13 Where Rise Home provides APIs, integrations or other technical access, such access may be subject to separate technical documentation, usage limits, authentication requirements and applicable terms.

12.14 Rise Home may maintain backups and recovery systems for operational, security and business-continuity purposes. Backups may not provide an immediate or guaranteed restoration of every item of information or content.

12.15 Users should maintain appropriate copies of important information they submit to Rise Home where reasonably appropriate. Rise Home will take reasonable measures to maintain platform data but cannot guarantee that loss of information will never occur.

12.16 Rise Home may suspend or restrict particular services, features, listings or accounts where reasonably necessary under these Terms, applicable policies, security requirements, legal obligations or legitimate platform-operational requirements.

12.17 Certain Rise Home services, features, listings, promotional opportunities or marketplace categories may not be available in every location or to every user. Rise Home may expand, restrict or modify availability as the platform develops.

12.18 Rise Home may make certain new, experimental or beta features available for testing or limited use. Such features may be modified, restricted or discontinued and may not provide the same functionality or availability as established services.

12.19 Rise Home will not be responsible for delays or interruptions caused by circumstances beyond its reasonable control, including natural disasters, major infrastructure failures, telecommunications disruptions, cyber incidents, government actions, public emergencies, war, civil unrest or other events of comparable nature, subject to applicable law.

12.20 Rise Home will seek to maintain the reliability, security and quality of its platform and services through ongoing monitoring, maintenance, improvement and corrective action. Nothing in this Section is intended to reduce Rise Home's commitment to maintaining a reliable and trustworthy platform.

13.1 Rise Home may suspend, restrict or terminate accounts, listings, services, access or visibility where reasonably necessary under these Terms, applicable policies, security requirements, legal obligations or legitimate platform-protection requirements.

13.2 Grounds for action may include fraud, misrepresentation, abusive conduct, prohibited content, illegal activity, payment abuse, spam, harassment, security threats, circumvention, repeated policy violations or other conduct harmful to users or the platform.

13.3 Rise Home may remove, restrict or demote listings that are inaccurate, misleading, duplicated, expired, non-compliant, suspicious, illegal or otherwise unsuitable under applicable rules.

13.4 Rise Home may act immediately where necessary to address security threats, fraud, abuse, legal risk, user harm, technical risk or urgent platform integrity concerns.

13.5 Where appropriate, Rise Home may provide notice or an opportunity to correct an issue before or after enforcement action, subject to applicable law and platform risk.

13.6 Users remain responsible for fees, charges, obligations, disputes or liabilities incurred before suspension or termination.

13.7 Suspension or termination does not automatically entitle the user to a refund unless applicable policy, confirmed purchase terms or law provides otherwise.

13.8 Rise Home may preserve account, transaction, security, complaint and platform records where reasonably necessary for legal, operational, fraud-prevention, dispute-resolution, tax, accounting or compliance purposes.

13.9 Users must not create new accounts or use another account to evade suspension, termination, verification requirements, payment obligations or platform restrictions.

13.10 Rise Home may refuse future access to users or participants who create serious, repeated or unresolved platform risks.

13.11 Rise Home may restrict specific features without terminating the entire account where a narrower enforcement action is appropriate.

13.12 Rise Home may cooperate with law enforcement, courts, regulators, payment providers or other authorities where required or legally permitted.

13.13 Users may contact Rise Home through applicable support or grievance channels if they believe enforcement action was taken in error.

13.14 Appeal or review processes, where available, may be governed by applicable policies and platform procedures.

13.15 Rise Home is not required to continue displaying content or providing access where doing so would violate law, policy, security needs or legitimate platform interests.

13.16 Account closure by a user does not automatically delete information that Rise Home is required or permitted to retain under applicable law or policy.

13.17 Certain provisions of these Terms may continue after account closure, suspension or termination, including provisions relating to liability, disputes, intellectual property, payments, records, privacy, indemnity and legal compliance.

13.18 Rise Home may update enforcement standards as risks, laws, services and marketplace behavior evolve.

13.19 Enforcement decisions may consider severity, intent, risk, user history, legal requirements, evidence and impact on the platform ecosystem.

13.20 Nothing in this Section limits any right or remedy available to Rise Home or users under applicable law.

14.1 Rise Home provides the platform and services on an "as available" basis, subject to these Terms, applicable policies and applicable law.

14.2 Rise Home does not warrant that the platform will be uninterrupted, error-free, completely secure, always available, compatible with every device or browser, or free from all technical issues.

14.3 Rise Home does not guarantee the accuracy, completeness, legality, quality, availability or reliability of third-party listings, marketplace content, participant information, property information, product information, service information or opportunity information.

14.4 Users are responsible for independently verifying material information before making financial, property, construction, employment, investment or other important decisions.

14.5 Rise Home does not guarantee commercial outcomes, including enquiries, leads, sales, purchases, bookings, approvals, rankings, conversions, investment returns, employment, revenue or profit.

14.6 Rise Home is not liable for disputes, losses, damages, delays, defects, failures, misrepresentations or misconduct arising from independent transactions between users or marketplace participants, except to the extent required by applicable law or expressly accepted by Rise Home.

14.7 To the maximum extent permitted by applicable law, Rise Home will not be liable for indirect, incidental, special, consequential, punitive or exemplary damages, or loss of profit, revenue, goodwill, data, business opportunity or anticipated savings.

14.8 Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

14.9 Any limitation of liability will apply only to the extent permitted by applicable law and will be interpreted consistently with mandatory consumer, data-protection, payment, property, employment and other applicable legal protections.

14.10 Users acknowledge that platform services, marketplace discovery, paid access, visibility services, Premium services and advertising involve practical and commercial uncertainty and do not create guaranteed outcomes unless expressly stated in a confirmed service term.

15.1 To the extent permitted by applicable law, users agree to indemnify and hold Rise Home and Rising Impact harmless from claims, losses, liabilities, damages, costs and expenses arising from the user's breach of these Terms, applicable policies or applicable law.

15.2 This may include claims arising from inaccurate listings, misleading content, unlawful content, unauthorized use of third-party rights, fraudulent conduct, abusive communication, payment misuse, data misuse or unauthorized commercial activity.

15.3 Marketplace participants are responsible for claims connected with their properties, projects, products, services, work, advertisements, offers, business representations, delivery commitments and transaction obligations.

15.4 Users are responsible for ensuring that content, documents, images, logos, trademarks, product materials, property details and promotional materials they submit are lawful and authorized for use.

15.5 Users must indemnify Rise Home against third-party claims arising from user-submitted content that infringes intellectual property, privacy, confidentiality, publicity or other rights, to the extent permitted by law.

15.6 Users must indemnify Rise Home against claims arising from intentional circumvention, fraud, spam, scraping, unauthorized access, security interference or misuse of platform systems.

15.7 Rise Home will reasonably control or participate in the defense of claims affecting the platform, subject to applicable law and practical requirements.

15.8 Users should cooperate reasonably in connection with claims, investigations, complaints, disputes, enforcement matters or legal proceedings arising from their conduct.

15.9 Indemnity obligations do not apply to the extent a claim is caused by Rise Home's own unlawful conduct or responsibility that cannot be shifted under applicable law.

15.10 Nothing in this Section reduces rights or protections that cannot be waived under applicable law.

16.1 Users should first attempt to resolve disputes relating to Rise Home or its services in good faith by contacting Rise Home through the applicable support or grievance mechanism, where appropriate.

16.2 Where a dispute arises directly between marketplace participants, including Buyers, Sellers, Builders, Brokers, Material Suppliers, Workers or Investors, the relevant parties should first attempt to resolve the matter directly. Rise Home may provide appropriate platform assistance where available, but is not automatically a party to the underlying transaction.

16.3 Users may submit eligible complaints through Rise Home's applicable grievance mechanism. Rise Home will handle such complaints in accordance with applicable policies and applicable law.

16.4 Where a dispute cannot reasonably be resolved through the applicable support or grievance process, the parties may pursue remedies available to them under applicable law.

16.5 These Terms and the relationship between the user and Rise Home shall be governed by and interpreted in accordance with the applicable laws of India, without prejudice to any mandatory rights or protections available to the user under applicable law.

16.6 Subject to applicable law, disputes arising out of or relating to these Terms or the use of Rise Home shall be subject to the jurisdiction of the competent courts in Amravati, Maharashtra, India.

16.7 Nothing in this Section prevents a user from exercising any right, remedy or statutory protection that cannot lawfully be excluded, restricted or waived.

16.8 Nothing in these Terms prevents Rise Home or a user from seeking urgent or interim relief from a competent court or authority where such relief is necessary to protect rights, information, property, security or other legitimate interests.

16.9 Where formal legal proceedings are necessary, the parties may rely on applicable records, communications, transaction information and other evidence maintained or lawfully obtained in connection with the relevant matter, subject to applicable law.

16.10 Participation in support, grievance, negotiation or other informal resolution processes does not prevent Rise Home or the user from pursuing remedies available under applicable law where the matter cannot reasonably be resolved through those processes.

17.1 Rise Home may provide grievance, support, reporting or complaint mechanisms for eligible user concerns.

17.2 Complaints may relate to account issues, listings, prohibited content, intellectual property, privacy concerns, payment issues, communication abuse, verification concerns, marketplace conduct or other platform matters.

17.3 Users should provide sufficient information for Rise Home to understand, identify and assess the complaint, including relevant account details, listing details, transaction references, screenshots, documents or other supporting information where appropriate.

17.4 Rise Home may acknowledge, review, investigate, escalate, resolve or close complaints according to applicable policy, operational process and applicable law.

17.5 Rise Home may request additional information where a complaint is incomplete, unclear or unsupported.

17.6 Rise Home may take action on complaints where appropriate, including content removal, visibility restriction, warning, correction request, account restriction, verification review, payment review or other suitable action.

17.7 False, abusive, malicious, repetitive or bad-faith complaints are prohibited and may result in action against the complaining user.

17.8 Certain complaints may be governed by dedicated policies, including Privacy Policy, Refund & Cancellation Policy, Lead/Contact VAS Rules, IP Complaint Policy, Verification Policy or Marketplace Conduct Policy.

17.9 Rise Home may comply with court orders, government orders, law-enforcement requests, regulatory directions or other legally binding obligations where applicable.

17.10 Grievance redressal does not prevent users from exercising legal rights or remedies available under applicable law.

18.1 Rise Home may update these Terms of Use from time to time to reflect changes in the platform, services, technology, business operations, legal requirements or other legitimate reasons.

18.2 Where a change is material, Rise Home will provide appropriate notice through reasonable means, which may include publication on the platform, account notifications, email or other appropriate communication channels.

18.3 An updated version of these Terms will become effective on the date stated in the updated Terms or, where no specific date is stated, upon publication or such other date as Rise Home reasonably specifies.

18.4 Rise Home may update these Terms, policies or procedures where reasonably necessary to comply with applicable law, regulation, court orders, government requirements or other legally binding obligations. Such changes may take effect on shorter notice where required or reasonably necessary.

18.5 Changes to Rise Home's website, application, features, marketplace categories, services, technical systems or operating processes may require corresponding updates to these Terms and related policies.

18.6 Rise Home may change subscription fees, contact or lead charges, listing fees, Featured services, Premium services, advertising rates, value-added services and other commercial charges from time to time. Updated prices will be communicated through the applicable platform, pricing page, subscription flow or other appropriate notice.

18.7 Unless otherwise stated or required by applicable law, changes to pricing or commercial terms will not retroactively alter a paid service or subscription period that has already been purchased and is currently in effect. Future renewals, additional purchases or newly requested services may be subject to the then-current pricing and terms.

18.8 Rise Home may maintain separate policies, guidelines and rules governing particular services or activities, including Privacy, Refund & Cancellation, Grievance, Lead/Contact, Featured, Premium, Advertising, Verification, Marketplace Conduct and other policies. These policies may be updated from time to time in accordance with their applicable terms and legal requirements.

18.9 Where permitted by applicable law, continued use of Rise Home after an updated version of these Terms becomes effective constitutes acceptance of the updated Terms. Users who do not agree to a material update may stop using the affected services and, where applicable, close their account subject to these Terms and applicable law.

18.10 Rise Home may maintain current and archived versions of its Terms and policies for transparency, operational, legal and record-keeping purposes. The version applicable to a particular matter will be determined in accordance with its stated effective date and applicable law.

19.1 These Terms, together with applicable policies and service-specific terms, form the agreement governing use of Rise Home services.

19.2 If there is a conflict between these Terms and a service-specific term, the service-specific term may apply to that specific service to the extent of the conflict, unless stated otherwise.

19.3 If any provision of these Terms is found invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

19.4 Rise Home's failure to enforce a provision immediately does not waive its right to enforce that provision later.

19.5 Users may not assign or transfer their account, rights or obligations under these Terms without Rise Home's consent, unless permitted by applicable law.

19.6 Rise Home may assign, transfer or restructure its rights, obligations, platform operations or business arrangements as part of business operations, reorganization, merger, acquisition, restructuring or similar event, subject to applicable law.

19.7 Headings are for convenience and do not limit the meaning of the provisions.

19.8 Words such as "including" mean "including without limitation" unless the context requires otherwise.

19.9 These Terms do not create a partnership, joint venture, agency, employment, franchise or fiduciary relationship between Rise Home and any user unless expressly stated in a separate written agreement.

19.10 Rights, remedies and obligations under these Terms are cumulative and do not limit rights or remedies available under applicable law.

20.1 Rise Home is a real estate and construction ecosystem platform operated as part of Rising Impact Ownership Firm ("Rising Impact"). References in these Terms to "Rise Home", "we", "us" or "our" refer to the applicable Rise Home service or, where appropriate, Rising Impact as the operating entity.

20.2 The operating business may be identified through its applicable statutory and business registrations. The current registration information made available by Rising Impact may include its Goods and Services Tax Identification Number (GSTIN) and Udyam Registration Number.

20.3 Official notices to Rise Home or Rising Impact should be submitted through the official contact details or designated communication channels published by Rise Home. Users are responsible for ensuring that information submitted for notices or account-related communications is accurate and current.

20.4 Users agree that Rise Home may communicate with them electronically regarding accounts, transactions, services, security, policy updates, support matters and other platform-related matters, subject to applicable law and the user's communication preferences where applicable.

20.5 Certain Rise Home services may have additional notices, confirmations, disclosures or communications applicable to the relevant service. Such communications may form part of the applicable service terms where expressly stated.

20.6 These Terms become effective on the date stated in the published version of the Terms and remain applicable until replaced or withdrawn in accordance with these Terms and applicable law.

20.7 The current version of these Terms will be made available through Rise Home's website or application. Users should refer to the published version and its stated effective date when determining the Terms applicable to their use of the platform.

20.8 Rise Home may provide customer support, grievance assistance and other contact mechanisms through its website, application, email or other designated channels. Availability and methods of support may vary by service and may be updated from time to time.

20.9 Subject to Section 16 and applicable law, matters arising under or relating to these Terms shall be addressed in accordance with the governing-law and jurisdiction provisions stated in these Terms.

20.10 By accessing or using Rise Home, creating an account, submitting information, purchasing a service or otherwise using the platform where acceptance is legally required, the user acknowledges that they have had an opportunity to review these Terms and agrees to be bound by the applicable provisions of these Terms, together with applicable policies and service-specific terms.